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SASN

Terms of Service

Terms of Service

These terms explain the current SASN service. They are an operational draft requiring the operator’s legal review; they are not a claim of legal approval or certification.

  1. §1

    Scope of services

    SASN provides scam education, official reporting resources, support-request coordination and optional AI guidance. It is not an emergency service, government agency, police service or law firm. Information is general and may not address your circumstances or jurisdiction.

  2. §2

    Your responsibilities

    Provide accurate information that you are entitled to share. Remove passwords, private keys, recovery phrases, identity documents and unnecessary third-party details. Keep case and privacy-request tokens private. Use independently verified official channels for urgent reporting.

  3. §3

    Support conditions

    A saved request is not acceptance of a case by a lawyer or a promise that staff are available. Staff may review requests within their assigned role. Reply times, referrals and outcomes are not guaranteed. Evidence may remain quarantined and unavailable for download. No confirmation email is sent unless a delivery service is configured.

  4. §4

    Limitations

    SASN does not guarantee asset recovery, payment reversals, legal outcomes or complete detection of malicious files. AI can be wrong and does not replace qualified professional advice. Third-party resources and services have their own terms and privacy practices. Verify important information independently.

  5. §5

    Prohibited misuse

    Do not submit unlawful content, executable files, malware, fraudulent allegations or material you have no right to share. Do not impersonate staff or authorities, probe another person’s request, publish private tokens, disrupt the service or attempt to bypass security controls.

  6. §6

    Contact, complaints and changes

    Use the maintained operator contact when published. Privacy concerns can be saved through the Privacy page and checked using the private receipt; this is not a complaint to a regulator or an external organization. No regulator, jurisdiction or official endorsement is invented. Material changes should be disclosed before new processing starts.

Stored support conversations

If you sign in and start a support conversation, SASN stores your messages, the conversation status and staff replies for 30 days from when the conversation was created. Activity does not extend this. A conversation linked to an existing request expires no later than that request and is erased when the request is erased. You can download or delete a conversation, and correct your own messages, at any time from the conversation controls while signed in.

AI assistance is optional and requires separate consent. Replies are generated by OpenAI through SASN's configured Replit integration. Only messages you write in AI mode and the AI's replies are sent; staff replies, linked cases and uploaded evidence are not. Correcting a message removes subsequent AI replies that may depend on it, while preserving earlier AI replies and staff replies.

Conversations do not create a lawyer relationship and cannot guarantee recovery of funds.

Contact SASN Support

Operator and privacy contact

The details below come only from the organization’s published record. Unknown details are not verified or configured. You may save a concern through the privacy controls even when an external contact has not been published.

Legal entity name
Registration jurisdiction
Registered address
Contact information
Privacy

The operator must confirm its identity, jurisdiction, complaints contact and applicable legal terms before public launch. Mandatory rights under applicable law are not excluded.