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If money is still moving.

What to do first
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Scam Support Center

Social media scams

Identify suspicious messages, fake accounts, giveaways and payment requests without relying on badges or follower counts.

This is a general education guide, not a recent incident report. It has no invented publication date.

01How it commonly works

Scammers use fake or compromised accounts to impersonate friends, brands or public figures. They may promote false giveaways, shopping offers, investments or jobs, or send links that steal account credentials. A familiar profile or verification badge does not prove that a request is safe.

02Warning signs

  • An account asks for a password, one-time code, seed phrase or remote access.
  • A giveaway or opportunity requires an advance payment or immediate cryptocurrency transfer.
  • A familiar contact abruptly changes payment details or asks to move to another service.
  • Links, profile history or contact details do not match the organization’s independently verified presence.

03Immediate protective actions

  1. 1Do not click additional links or send more money, codes or personal information.
  2. 2Secure affected accounts through the official app or independently typed website and review active sessions.
  3. 3Contact your bank or payment provider promptly if funds or payment access were exposed.
  4. 4Report the account and content to the platform and consult the official reporting directory for your country.

Prevention tips

  • Enable multi-factor authentication and review privacy and recovery settings.
  • Verify unusual requests from friends or brands through another known channel.
  • Do not trust badges, follower counts, giveaways or direct-message investment offers as proof of legitimacy.

04Evidence to preserve

  • Save profile URLs, usernames and the dates of contact.
  • Preserve messages, suspicious link addresses and screenshots without opening unsafe links.
  • Keep transaction references and recipient addresses where relevant.
  • Record account-security notices and any changes you did not authorize.

05Relevant reporting agencies

Report harmful accounts and content through the platform’s own tools. Use the maintained directory for appropriate official reporting resources in a supported country; platform reporting is not a guarantee of reimbursement.

Use the maintained reporting directory below. No separate source-verification date is claimed for this general guide.

Official channels for